Shipping + Pick Up
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Free In-store Pick Up
In Vancouver? Save the cost of shipping and give us the chance to say hi:
- During checkout, select “Pick up” instead of “Ship”.
- We’ll notify you when your order is ready for pick up.
- Orders are ready ASAP—at most 1 business day.
Please note: Items purchased for in-store pick up are not refundable but we will be happy to offer you a store credit or exchange within 10 days of purchase.
If you’re planning to visit us at one of our brick-and-mortar shops, please review our COVID-19 Safety Plan.
Shipping Rates
We give you our small business discounted rate so you pay less. Shipping rates and delivery times are calculated at Checkout.
Customs + Fees
Custom fees, duty charges and/or brokerage charges may apply on International shipments. This depends on the country of destination. Woo To See You™ is not responsible for any additional charges incurred when goods are imported into your country. For any questions please contact the shop by phone or via email at wootoseeyou@gmail.com.
Tracking Your Order
Once we have prepared your things, you will receive an email with shipping information. If your item is being shipped internationally, expect to wait anywhere from a week to a month because of customs. Please be patient! If you feel like your order has been snagged, email us and we will do our best to track it down!