Shipping + Pick Up
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Free In-store Pick Up
In Vancouver? Save the cost of shipping and give us the chance to say hi:
- During checkout, select “Pick up” instead of “Ship”.
- We’ll notify you when your order is ready for pick up.
- Pick up orders are ready ASAP—at most next business day.
Please note: Items purchased for in-store pick up are not refundable but we will be happy to offer you a store credit or exchange within 10 days of purchase.
- Shipping rates and estimated delivery dates are calculated at Checkout.
- Orders are shipped same business day—at most next business day if your order came in after Canada Post’s end of day.
- We give you our small business discounted rate so you pay less.
Customs + Fees
Custom fees, duty charges and/or brokerage charges may apply on International shipments. This depends on the country of destination. Woo To See You™ is not responsible for any additional charges incurred when goods are imported into your country. For any questions please contact the shop by phone or via email at email@example.com.
Tracking Your Order
Once we have prepared your things, you will receive an email with shipping information. If your item is being shipped internationally, expect to wait anywhere from a week to a month because of customs. Please be patient! If you feel like your order has been snagged, email us and we will do our best to track it down!