Shipping & Pick Up In-store
To support Canadians who are practicing social distancing during the COVID-19 pandemic, we are offering FREE Standard Shipping on all orders over $100 in Canada.
Pick Up In-store
We also offer FREE curbside pick up!
- During checkout, select one of our locations instead of another shipping method.
- Your order will be ready for pick up at your selected location ASAP—at most 1 business day.
- Items purchased for curbside pick up are not refundable but we will be happy to offer you a store credit or exchange within 10 days of purchase.
If you’re planning to visit us at one of our brick-and-mortar shops, please review our COVID-19 Safety Plan.
CANADA & USA SHIPPING
For orders within Canada and the USA we ship via Canada Post/USPS unless otherwise stated. You will receive a tracking number when your order is shipped.
- FREE curbside pick up—During checkout, select one of our locations instead of another shipping method. Your order will be ready at your selected location ASAP—at most 1 business day.
- FREE Standard Shipping on orders over $100 in Canada (Apx. 1-9 business days, also depending on the region you are in).
- Xpresspost orders are $20 CAD (Apx. 1-3 business days, also depending on the region you are in).
- Orders to the USA ship for a flat rate of $18 CAD or $30 CAD depending if you choose Standard Shipping (Apx. 6-10 business days) or Xpresspost (Apx. 4-7 business days).
If you need your order by a specific date or would like to use a preferred carrier we can arrange for that as well. For additional shipping assistance please email us at firstname.lastname@example.org or call us at 604-559-1062.
We now ship to most countries around the World. We use Canada Post for orders outside Canada and the USA. Shipping rates to World locations depend on the weight and value of the package. Shipping via Canada Post will reach your destination in Apx. 7-9 business days depending on your location. You will receive a tracking number when your package is shipped. If you would like us to use an alternate shipping carrier or service please contact us at email@example.com or by phone at 604–559–1062 and we will be happy to assist you.
CUSTOMS & FEES
Custom fees, duty charges and/or brokerage charges may apply on International shipments. This depends on the country of destination. Woo To See You™ is not responsible for any additional charges incurred when goods are imported into your country. For any questions please contact the shop by phone or via email at firstname.lastname@example.org.
HOW DO I KNOW WOO TO SEE YOU™ HAS SHIPPED MY ORDER?
Once we have prepared your things, you will receive an email with shipping information. If your item is being shipped internationally, expect to wait anywhere from a week to a month because of customs. Please be patient! If you feel like your order has been snagged by a fashion loving customs agent or a cross-dressing postman, email us and we will do our best to track it down!