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Free Pick Up In-store + Easy Flat Rate Shipping
Free Pick Up In-store + Easy Flat Rate Shipping
Shipping + Pick Up Returns + Exchanges About + Contact

Shipping + Pick Up In-store

Free In-store Pick Up

In Vancouver? Save the cost of shipping and give us the chance to say hi:

  1. During checkout, select one of our locations instead of another shipping method.
  2. Your order will be ready for pick up at your selected location ASAP—at most 2 business days.

Please note: Items purchased for in-store pick up are not refundable but we will be happy to offer you a store credit or exchange within 10 days of purchase.

If you’re planning to visit us at one of our brick-and-mortar shops, please review our COVID-19 Safety Plan.

Canada, USA, & International Shipping

We offer flat rate shipping for orders within Canada, USA, and International via Canada Post/USPS unless otherwise stated. Orders are packed and shipped within 1-2 business days and you will receive a tracking number when your order is shipped.

Canada:

  • $15 CAD Expedited Parcel in Canada (Apx. 1-14 business days depending on region).
  • $20 CAD Xpresspost Shipping in Canada (Apx. 1-8 business days depending on region).

USA:

  • $20 CAD Standard Shipping to the USA (Apx. 4-7 business days depending on region).
  • $40 CAD Xpresspost Shipping to the USA (Apx. 2-3 business days depending on region).

International:

  • $60 CAD Standard Shipping International (Apx. 6-10 business days depending on region).

If you need your order by a specific date or would like to use a preferred carrier we can arrange for that as well. For additional shipping assistance please email us at contact@wootoseeyou.com or call us at 604-559-1062.

CUSTOMS & FEES

Custom fees, duty charges and/or brokerage charges may apply on International shipments. This depends on the country of destination. Woo To See You™ is not responsible for any additional charges incurred when goods are imported into your country. For any questions please contact the shop by phone or via email at contact@wootoseeyou.com.

HOW DO I KNOW WOO TO SEE YOU™ HAS SHIPPED MY ORDER?

Once we have prepared your things, you will receive an email with shipping information. If your item is being shipped internationally, expect to wait anywhere from a week to a month because of customs. Please be patient! If you feel like your order has been snagged by a fashion loving customs agent or a cross-dressing postman, email us and we will do our best to track it down!